Privacy Policy

01Introduction

Lumina Rising Distribution LLC (the “Company,” “we,” “us,” or “our”) respects the privacy of every person who visits this website or contacts us through it. This Privacy Policy describes the types of information we collect through this website, how we use and protect that information, and the choices available to you.

This policy applies only to information collected through this website and through direct communications initiated by it. It does not apply to information collected through other channels or by third parties.

02Information We Collect

Information you provide voluntarily. When you complete our Supplier Inquiry Form or otherwise contact us, you may provide: your full name; your company or brand name; your business email address; your phone number (optional); your website or catalog link (optional); the product category of interest (optional); and the content of your message.

Communications. If you correspond with us by email or through the form, we keep a record of that correspondence, including any catalogs or commercial information you choose to share with us.

Automatic technical information. Like most websites, our hosting infrastructure may automatically record basic technical data necessary to deliver the site, such as browser type, device type, and pages requested. This information is used for security and operational purposes and is not used to build advertising profiles.

03How We Use Your Information

We use the information we collect to: (a) evaluate and respond to supplier and partnership inquiries; (b) establish, manage, and administer commercial relationships with brands, manufacturers, and distributors; (c) communicate with you about requests, proposals, and related administrative matters; (d) operate, maintain, and improve the security and performance of this website; (e) comply with applicable legal, accounting, and regulatory obligations; and (f) protect the rights, property, and safety of the Company and others.

We do not sell, rent, or trade your personal information. We do not use the information submitted through this website for consumer marketing or advertising purposes.

04Consent and Legal Bases

By submitting information through the Supplier Inquiry Form, you consent to our collection and use of that information for the purposes described in this policy. Where applicable law requires a specific legal basis for processing, we rely on your consent, on our legitimate business interests in evaluating and maintaining commercial relationships, and on compliance with legal obligations.

If you are a resident of a jurisdiction that grants specific privacy rights (including certain U.S. state privacy laws), we will honor such rights to the extent required by the law applicable to you.

05Cookies and Similar Technologies

This website uses only limited, functional technologies necessary for its operation and security. We do not use cookies for advertising, profiling, or cross-site tracking purposes. You may control cookies through your browser settings; disabling functional cookies may affect the availability of certain features.

06How We Share Information

We may share the information we collect in the following limited circumstances: (a) with service providers that host our website, manage our email, or support our business operations, under contractual obligations to handle the information only on our instructions; (b) with professional advisors, such as accountants and attorneys, where reasonably necessary; (c) when required by law, regulation, legal process, or governmental request; (d) in connection with a corporate transaction, such as a merger or acquisition, subject to this policy; and (e) with a prospective or existing commercial partner only to the extent necessary to evaluate or administer the relationship you requested.

07Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, to evaluate and administer commercial relationships, and to comply with legal, accounting, and recordkeeping requirements. Inquiry records that do not result in a commercial relationship may be retained for a reasonable period for documentation purposes and then deleted or anonymized.

08Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold against unauthorized access, loss, misuse, or alteration. Access to inquiry records is restricted to authorized personnel with a legitimate business need.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid including highly sensitive information (such as payment details) in your inquiries.

09Your Privacy Rights

Subject to applicable law, you may request: access to the personal information we hold about you; correction of inaccurate or incomplete information; deletion of information we are not legally required to retain; and that we stop using your information for future communications.

To exercise any of these rights, please email us at info@luminarisingdistribution.com with sufficient detail to identify your request. We will respond in a manner and timeframe consistent with applicable law. Residents of certain U.S. states may have additional statutory rights, including the right not to be discriminated against for exercising their privacy rights.

10Children’s Privacy

This website is intended for business use and is not directed to children. We do not knowingly collect personal information from children under the age of 13 (or any higher minimum age required by applicable law). If you believe a child has provided us with personal information, please contact us and we will delete it.

11External Links

This website may contain links to third-party websites, such as supplier catalog pages. We are not responsible for the privacy practices or the content of any third-party websites. We encourage you to review the privacy policies of any website you visit.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. Material changes will be highlighted on this page. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

13Contact Us

If you have questions about this Privacy Policy or about how we handle your information, please contact us at info@luminarisingdistribution.com or write to us at the business address listed in the Contact section of this website.